8000 Haskell Ave. Van Nuys, CA 91406

(877) 763-7671 info@colorfxinc.com

Shipping and Turnaround Time

What shipping options do you offer?

You can select your shipping method once you have placed an item in your cart. We offer our UPS or Trucking discounted options on all jobs. We pass the savings to you to get the best shipping cost options.

Does my turnaround include shipping?

Turnaround time represents the business days required to produce the approved artwork. Shipping is based off the method selected at the time the order was placed, and is not included in the turnaround estimate.

When will my job be complete?

Turnaround time is based on your order request and varies with each product and begins once the submitted artwork has been approved.

For additional information visit the Turnaround section on our website.

When does my turnaround time begin?

Turnaround time for a print job where a PDF or Hard Copy proof is selected begins once the proof has been approved by you before 10:00 am PST. If you did not select a PDF or a Hard Copy proof, turnaround time begins once your file is uploaded before 10:00 am PST. Also note that if we are unable to print your files because they do not conform to Color FX’s file requirements, your job status will be put “On Hold” and your turnaround time will be reset.

Please visit our Turnaround page for more information.

How can I check the status of my order?

Your order status will be e-mailed to you in the following stages:

  1.     After successful placement of order online
  2.     After checking your files by our prepress department
  3.     After completion & finishing of your job

You can also check the status of your order by contacting our Customer Service Representatives using our Live Chat 8:30 am – 5:00 pm PST or by visiting the My Space page on our website.