Shipping and Turnaround Time
Does my turnaround include shipping?
Turnaround time represents the business days required to produce the approved artwork. Shipping is based off the method selected at the time the order was placed, and is not included in the turnaround estimate.
When does my turnaround time begin?
Turnaround time for a print job where a PDF or Hard Copy proof is selected begins once the proof has been approved by you before 10:00 am PST. If you did not select a PDF or a Hard Copy proof, turnaround time begins once your file is uploaded before 10:00 am PST. Also note that if we are unable to print your files because they do not conform to Color FX’s file requirements, your job status will be put “On Hold” and your turnaround time will be reset.
Please visit our Turnaround page for more information.
How can I check the status of my order?
Your order status will be e-mailed to you in the following stages:
- After successful placement of order online
- After checking your files by our prepress department
- After completion & finishing of your job